We read everything that comes in
Three questions come up more than all the others, and each already has a page that answers it faster than we can. If yours is not one of them, write to us — we answer in under 24 hours.
One thing makes the difference between one reply and four: tell us what you ordered and when. An order number, or the e-mail address you ordered with, is usually enough for us to answer properly the first time.
Two companies sell under the Fatima’s Garden name, and which one you buy from depends on where your parcel goes. Both are set out in full in the terms of sale.
BLUE TIT SAS
| Registered office | 77950 Rubelles, France |
|---|---|
| SIRET | 827 858 853 00019 |
| Intra-EU VAT | FR17827858853 |
This is also where EU returns are sent. It is a registered office, not a shop or a warehouse — please do not call there.
THE SWARMERS SARL
| Registered office | 15 Rue Illigh, Salam, Agadir, Morocco |
|---|---|
| RC / ICE | 28649 / 1700342000090 |
| US tax ID | EIN 98-1361987 |
Agadir is where the business actually is: the office, the store and the people who pack your order.
